Carhartt Return Policy: How to Get Your Money Back Everytime

Carhartt offers some of the most durable workwear, from bibs & jackets to scrubs & boots, items that are sturdy and built to last for all sizes and ages. However, when shopping online, there’s always a chance of receiving an order that you’re not 100% satisfied with.

Maybe it’s the fit, the color, or just the wrong size- whatever the case may be, knowing Carhartt’s return policy can make both returns and refunds hassle-free. So in this blog, we will answer all your questions about Carhartt returns, exchanges, refunds, and more!

What is Carhartt’s Return Policy?

Starting with the most common question, “how long do I have to return something to Carhartt?“

Well, you have exactly 180 days to return items you purchased from the Carhartt website, which is very generous compared to many other online shopping sites. The only condition is to make sure your garment is unused and still has all the tags attached.

How do I return a Carhartt item?

To initiate returns, go to the Carhartt Returns Page and enter your order number, along with your email ID. You’ll find your order number in the order confirmation email or on the shipping invoice you received with your merchandise. Once you’ve added the details about your return, you can print the ‘Return Copy’ and add it along with your original order receipt before dropping it off at a UPS site.

Carhartt only receives returns for items purchased using their official website. If you’ve placed an order using a third-party site, your returns will have to be made using that site only.

Can I Return Carhartt Items Without the Receipt or Original Packaging?

Yes. If you’ve misplaced the original packaging/receipt, you can secure your order in a ziplock and then pack it in a cardboard box. Write the following details on a piece of paper and add them to your package:

• Your reason for returning item(s)
• Order number (check your confirmation shipment email)
• Purchaser’s name
• Address & Telephone number

After this, you can drop your package at any nearest UPS dropoff site to ship it back to the Carhartt warehouse.

Can you return Carhartt items after 30 days?

Yes! Carhartt’s return policy lets you return items up to 180days from the purchase date.

That’s like 6 months, folks!

Can I return worn/used Carhartt item(s)?

No. The Carhartt return policy explicitly states that the item(s) you wish to return must be unused with all tags attached.

What is Carhartt’s Exchange Policy?

Carhartt doesn’t have an exchange policy. If you wish to exchange an item, you will need to send back the old item and place a fresh order for the item you want.

When Will I Get My Refund?

Your refund will be initiated 3-5 business days after the distribution center receives your return. However, gift card refunds can take up to 5-7 business days, and the amount is always credited back to the original payment method.

What is Carhartt’s Order Cancellation Policy?

Unfortunately, there is no way to alter or cancel an order after you press the ‘Place Order’ button on the Carhartt site. No matter how cumbersome it sounds, the company states that the reason why they can’t let their customers do that is because they start processing the order as soon as they receive it at the backend.

So, if you placed an order on their site by mistake or put the wrong sizing, you will have to wait till you receive the package to initiate returns.

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