Online shopping is super convenient, all you have to do is click and chill! But one super annoying factor about online shopping is that you can’t judge quality, fit, or size by just pictures. Sometimes, when the item is delivered, you realize it’s not what you wanted.
Returning items is never fun. If you shop from PacSun or have recently purchased something and wish to return it, this blog will answer all your questions about PacSun’s Return Policy.
Though we absolutely love PacSun, the Return Policy can be a little tricky to decode. That’s why we did it for you, and here’s what you need to know.
10 Questions About PacSun’s Return Policy Finally Answered
Starting with the top 10 most asked questions about PacSun Return Policy:
1. What are PacSun’s product return conditions?
If you are planning to return products to PacSun, make sure they are unwashed and unworn and have all the original tags attached to the product.
Products that have sanitary panels must have the original seal intact for them to be eligible to be returned.
2. What is PacSun’s return period?
If you wish to return an item bought from PacSun, you must return it within 60 days from the purchase date. If you want them to issue a complete refund to your original payment source, you must return it within 30 days of purchase.
After 30 days, you can get refunds in the form of gift cards or merchandise return cards. These can be availed both online and offline.
PacSun also lets you return international purchases, with the same return process. International returns can be made within 30 days of the original purchase.
The refund initiated will be in the same exchange rate at which you paid for your order at the time of purchase. This refund amount also includes any taxes, customs, and tariffs that you paid. However, you will be charged an additional US Customs Fee when you return the product.
International orders follow a different invoice method and hence you cannot return them to a store.
3. What products cannot be returned at PacSun?
The following items mentioned in PacSun Return Policy are not eligible for refunds or exchanges:
- Fear of God Essentials, PS Reserve & Alliance Entertainment items
- Gift bags
- Items on sale
- Products worn or washed
- Items with the tags removed
- Earrings and masks
- Women’s underwear
- Swimsuits with the sanitary panel removed
4. Does PacSun accept returns purchased from third-party sellers?
No. Like any other store, if you have bought PacSun goods from any third-party seller, you will have to place the return with them and not PacSun.
5. Can you return sale items at PacSun?
Any items that were on clearance or marked as ‘final sale’ cannot be returned to PacSun. So, be super careful when you place orders for sale items.
6. How To Return Products to PacSun?
There are two ways to return products to PacSun.
a. Returns Via Mail
To return an item purchased online or offline via mail, go to the Returns page on the company’s website and enter your order number, email address, and ZIP code in the designated fields.
Click on START RETURN and select the items you wish to return and also why you want to return the. Read through the policy and click on COMPLETE RETURN. You will receive a FedEx prepaid return label by mail. Print it and then submit the package to your nearest FedEx location.
b. In-store Returns
Return the product at the closest PacSun store within 30 days of purchase. Make sure the product is in proper condition.
If you have paid using PayPal, Venmo, or Afterpay, you can’t return in-store and will have to return by mail.
7. Does PacSun Refund the Shipping Fee?
No, PacSun does not refund the original shipping fee. In fact, if you are returning a product bought via mail, you will have to pay shipping charges of $7 for the same.
8. What’s PacSun’s exchange policy?
Unfortunately, PacSun does not offer exchanges as their stocks run out very quickly. So you will have to return the item and in the while, place another order for the product you wish to be replaced. After your return is received at PacSun, they refund the amount to your original source.
9. What is PacSun’s Refund Policy?
PacSun usually takes up to 20 days to process if you have sent your return item via mail while in-store returns are processed immediately.
Once accepted, PacSun will issue a refund and keep you updated via mail. Usually, it takes 5 working days for the amount to be credited to your card.
If your refund hasn’t been credited, contact their customer support service at 877-372-2786 or email via their Contact Us page. You can also live chat with them through the chatbox available on the right corner of their homepage. Keep the following information handy with you:
- Store number
- Return date
- Refund amount
- Transportation number
- Last four digits of your debit or credit card
10. Can you return products without receipts?
Yes, you can return products if you do have the receipt with you at PacSun and get merchandise credit, provided they weren’t marked down during purchase. The credit amount will be the product’s lowest selling price.
If you do not have the receipt with you, make sure you provide them with the following information:
- Full name
- Valid ID
- Telephone number
To return gifts, you must have the original gift receipt.
Avoid Returns, shop easy & save more with Carrot
Order returns are never a pleasant affair. Why put yourself through the hassle of returning items to outlets and paying shipping charges for returns made online? Shop wiser and more efficiently with Carrot 🥕.
Organize all of your favorite clothing into simple-to-browse collections with Carrot (this amazing shopping app), add items to your wish list as you browse, and receive alerts during prices drop and sales.
You can also create your own wishlists and lookbooks or view other PacSun Wishlists selected by shopping experts, and take Inso from a super fun network of tastemakers and influencers.
Say Goodbye To Returns & Shop Smart With Carrot 🥕
Other return policy hacks you might find interesting
- Nasty Gal Return Policy
- Macy’s Return Policy
- Brooks Brothers Return Policy
- Forever 21 Return Policy
- Boohoo’s Return Policy
- Amazon’s Return Policy
- SHEIN Return Policy
- Carhartt Return Policy
- Sephora’s Return Policy
- Princess Polly Return Policy
- Walmart Return Policy
- Revolve’s Return Policy
- Dillard’s Return Policy
- Selfie’s Leslie Return Policy
- CVS’s return policy
- Hello Molly’s Return Policy