With so many brands, scams, and fake pages, it’s easy to feel lost when shopping online. And when it comes to stores selling luxury goods, it can be even more challenging to judge the authenticity of an item.
Among the countless options available, SSENSE stands out as a unique destination for high-end fashion enthusiasts. With its sleek website, curated collections, and impressive roster of designer labels, it’s no wonder that fashion-conscious shoppers are drawn to this digital emporium.
However, the digital realm has its fair share of pitfalls, and it’s only natural to wonder: Is SSENSE legit? Can you trust this e-commerce giant to deliver on its promises of luxury, quality, and authenticity?
So, if you’re a fashion maven eager to elevate your style or simply a cautious shopper looking for reassurance, this blog will answer all your questions about the brand.
SSENSE: An Overview
Source: SSENSE’s Official Website
SSENSE (pronounced as “ES-SENSE”) is the brainchild of Bassel Atallah, Firas, and Rami. Founded nearly a decade ago in 2013 in Montreal, Canada, SSENSE has become the go-to online luxury retailer for savvy shoppers, and for a good reason.
This online fashion store offers a wide range of high-end products from designer brands. Jeans, pants, or shorts? Check. Loafers, sneakers, or sandals? Check. Backpacks, messenger bags, or duffle bags? Check.
Some popular designer brands found in SSENSE are:
- Dolce & Gabbana
- Saint Laurent
- Alexander McQueen
- Comme Des Garçon
Besides the 700+ designer brands, SSENSE has its own line of merchandise, which goes by the name SSENSE WORKS. With so many brands to choose from, it’s hard not to come across what you’ve been looking for.
Soo, Is SSENSE Legit?
SSENSE operates online through its website and Instagram account, so people often wonder if it’s legit. Yes, the brand is legit. Since its inception, it has gained a loyal fanbase—no wonder it has a great reputation in the industry.
While the brand isn’t Better Business Bureau accredited, it has received positive ratings on sites like Trustpilot. Moreover, it has won numerous awards from prestigious institutions for its contributions to the fashion industry.
Source: SSENSE’s Montreal Store
The opening of its five-story flagship store in Montreal in 2018 proved that SSENSE is legit. Opened to bridge the gap between online and offline shopping, SSENSE’s store features an art space, a cafe, and a personal shopper to lend assistance to its customers.
Last but not least, the fact that SSENSE has received a significant funding boost from a multi-billion dollar American venture capital firm, Sequoia Capital, strengthens its credibility.
Is SSENSE a Reseller Site?
Where Craigslist and Offerup allow users to resell their products, SSENSE isn’t a reseller site. That means you cannot sell the products bought from it to other people who might be interested in buying them.
All products that you come across on SSENSE’s website– apparel, bags, or accessories– are new, not secondhand. So, you can order all the items you’ve been eyeing for a long time.
Oh, and to ease your anxious mind, all the products sold by SSENSE are 100 percent authentic.
Is SSENSE Affordable?
It depends on your budget. SSENSE is a high-end fashion retailer often offering expensive brands for less that are still pricey. Depending on what you buy, your purchase might cost under $100 or over $1,000. You’ll decide what works for you.
As mentioned, not all prices are lower than other online Luxury stores. However, if you buy something from SSENSE and it goes on sale within two weeks of your purchase, the company will honor that price and refund you the difference.
How is SSENSE’s Customer Service?
SSENSE’s customer service is more challenging. Reviewers state that the company takes weeks to acknowledge and process returns. If you keep up, the money will be refunded. Make sure you buy what you won’t be returning.
Check your size chart on the site and make sure you have the right fit. If you do need to return, make sure not to wear, wash, or alter your item.
Reasons to Shop From SSENSE Over Designers’ Websites
Here’s why you should consider shopping from SSENSE over designers’ websites:
1. Fast Shipping
Where designers take five to seven days to ship products to your doorstep, SSENSE sends them out for delivery as soon as you place your order. That is why it reaches customers within three to five days, even on weekends.
Also Read: Unveiling the 7 Best Shopping Apps of 2023
2. Hassle-Free Returns
Ordered the wrong size clothing item or shoes? No issues, as SSENSE’s return policy has got you covered. As SSENSE follows a no-paper policy, you will have to submit an online request if you intend to return any product ordered from its site.
Also, you should initiate the return process within 30 days of receiving it in its original packaging with tags intact. Returns are free not only in the U.S. but also in Japan and Canada.
Also Read: 23 Stores With The Best Return Policies
3. Exclusive Designer Items
Source: Balenciaga’s Collection on SSENSE
As SSENSE has been in business for a decade, it has managed to establish a good relationship with designer brands. And perhaps, that is why many times it sells exclusive designer products that aren’t available elsewhere.
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