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Forever 21 Return Policy: Everything You Should Know

No doubt about it — Forever 21 is one of the most popular stores where young people love to shop at. They offer trendy clothing at relatively low prices. However, their return policy is a bit confusing and can be frustrating if you’re not familiar with it. In this blog post, we’ll be exploring the Forever 21 return policy in detail and answering some of the most commonly asked questions.

What Is Forever 21 Return Policy?

The Forever 21 return policy depends on the method you used to purchase your item (that is, online or in-store). You must return the item(s) within 30 days of the purchase date or the shipping date if it was an online purchase. Keep in mind that the purchased items have to be in their original state, without being damaged, worn, or washed. The tags should also be attached to the items.

Forever 21 In-Store Return Policy

The Forever 21 in-store return policy states that the original receipt is mandatory for all in-store purchases.

Note that you can’t return final sale items.

Forever 21 Online Return Policy

Any item you’ve purchased from the Forever 21 website can be returned to any store location. Make sure to bring your packing slip, invoice, or order confirmation with the item. If you want to return the item online, that’s fine! Just visit their returns portal and follow the prompts.

Forever 21 Refund Policy

When you return your item within 30 days of its purchase, you’ll get a full refund. And the amount will be sent to the original form of your purchase. Refunds are exclusively available in the country where you purchased the item; you should also have the original receipt.

The Forever 21 Refund Policy for online purchases allows you to return items for a refund by mail or to one of Forever 21’s stores. To return an item for a refund by mail, visit the Forever 21 returns site and print a prepaid shipping label. Provide your billing zip code and your order number (this can be found in your order confirmation).

Once you’ve done this, pack up your item and send it with the shipping label. Note that the return shipping cost will be deducted from your refund. Within three weeks, you should have received a refund for the original form of payment.

Forever 21 Return Without Receipt

Unfortunately, the Forever 21 return policy states that without an original receipt, your item(s) can’t be returned!

Are there Items That I Can’t Return?

Yep! You can’t return underwear, body piercings, lingerie, earrings, and also gift cards unless the return is required by law.

Can I return my gift card?

Unless required by law, gift cards and store credit can’t be refunded, returned, or exchanged. Gift cards also can’t be redeemed for cash.

Forever 21 Exchange Policy

Just like with refunds and returns, exchanges can be made within 30 days from the purchase date. Now, you can only exchange items in-store, even if they were bought online. Presently, you cannot make exchanges for international orders.

Forever 21 Return Policy for Online Purchases Made Through AfterPay, Amazon Pay, and PayPal

If you used any of these methods to pay for your item, you must present a packing slip or confirmation email which contains the invoice barcode to make a return. The refund will be made to the original form of payment.

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