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March 4th
Have you ever experienced that sinking feeling when you realize a purchase doesn’t quite meet your expectations? Whether it’s the wrong size, a duplicate gift, or simply not what you had in mind, returning items can be a daunting task. That’s why we’re here to shine a spotlight on the stores with the best return policies, those retail havens where customer satisfaction reigns supreme.
In this blog, we will look at stores that go above and beyond when it comes to making returns a breeze and keeping buyers remorse at bay. Whether you’re a meticulous planner or a spontaneous shopper, you can shop knowing you have the flexibility to return your purchases without jumping through hoops.
23 Stores with the Best Return Policies
From hassle-free returns to extended timeframes and generous refund options, these stores make sure their customers can shop with confidence and peace of mind.
1. Amazon
Amazon’s return policy allows customers to initiate returns within 30 days of delivery. You can start the return process through your Amazon account, select the item you wish to return and specify the reason.
After the item is received and its condition verified, a refund is issued to the original payment method or as a credit to your Amazon account. The policy aims to provide a straightforward and customer-friendly return experience.
Related: Everything You Need To Know About Amazon’s Return Policy
2. Walmart
Walmart’s return policy is customer-centric and aims to provide a hassle-free experience. Customers typically have 90 days to return most items, although there are some exceptions. (See exceptions).
To initiate a return, you can bring the item and receipt to a Walmart store or start the process online. The item should be in its original packaging and condition. Once the return is processed, you can receive a refund to the original payment method or choose store credit.
3. Costco
Costco’s return policy is renowned for its generosity and flexibility. Customers can return most items purchased at Costco at any time for a full refund, with no time limit specified.
The policy applies to both in-store and online purchases, ensuring convenience for members. Costco’s commitment to customer satisfaction means that items can be returned for any reason, even without a receipt.
Related: 10 Mind-Blowing Costco Secrets You Need to Know to Save Money
4. Bath & Body Works
Bath & Body Works has a straightforward return policy designed to provide customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 90 days of purchase for an exchange or a full refund.
The item should be in its original condition and accompanied by the receipt or proof of purchase. Bath & Body Works accepts returns both in-store and by mail, offering flexibility to customers. There are some items that are ineligible for returns.
5. Home Depot
Home Depot’s return policy provides customers with flexibility and options, which allows you to shop with confidence. Most items purchased at Home Depot can be returned within 90 days of purchase. For in-store returns, customers can bring the item and a valid proof of purchase to any Home Depot location.
Online returns can be initiated through the Home Depot website or by contacting customer service. The item should be in its original condition, and certain restrictions may apply to specific product categories.
6. Ikea
Ikea gives you 365 days from the date of purchase to return most items, providing ample time for consideration. To initiate a return, customers can bring the item, a valid proof of purchase, and a government ID to any Ikea store or submit a return request online.
The item should be in its original condition, and certain product categories may have specific guidelines. Ikea offers refunds in the original payment method or store credit.
Related: 8 Crazy Ikea Deals & Hacks You Probably Don’t Know
7. Macy’s
Most items purchased at Macy’s can be returned within 90 days of purchase. The item should be in its original condition, accompanied by the receipt or proof of purchase.
Macy offers various options for returns, including in-store returns, online returns by mail, or curbside pickup. Certain restrictions may apply to specific product categories.
Related: Macy’s Return Policy: Everything You Need To Know
8. Nordstrom
Nordstrom accepts returns at any time without a specified time limit. You can return items in any condition without a receipt. But you will need an ID. Nordstrom offers various return options, including in-store returns, curbside pickups, mail-in returns, and online returns. You can expect refunds in five to seven business days.
9. Target
Most items purchased from Target can be returned within 90 days to a year of purchase. The item should be in its original condition, accompanied by a receipt or proof of purchase. However, you can return an item without a receipt.
Target offers flexible return options, including in-store returns, online returns by mail, or using their mobile app. Target’s return policy also includes exceptions for certain product categories and limited-time return windows for select items
10. REI
EI allows customers to return most items within one year of purchase, regardless of whether the item has been used. REI members can enjoy hassle-free returns, while non-members may be subject to a small processing fee. The item should be in good condition and come with a proof of purchase.
Related: The Ultimate Guide to REI’s Return Policy: All Your Questions Answered
11. Shein
If you’re not satisfied with your purchase from Shein, you can return most items within 45 days of receiving them. The item should be in its original condition, unworn, and with the tags attached.
Shein provides a straightforward return process through their online platform, allowing customers to initiate a return and generate a prepaid return label. Once the item is received and inspected, a refund is issued to the original payment method.
12. Sephora
You can return most items within 30 days of purchase to receive a full refund. If you return the item within 31 to 60 days, you will be given store credit.
You are to return the item in its original condition. Returns made with a receipt will typically receive a full refund, while returns without a receipt may receive store credit. There are shipping fees attached.
Related: Everything You Need To Know About Sephora’s Return Policy
13. Madewell
Madewell lets customers return unworn and unwashed items with the original tags attached for a full refund within 30 days of purchase. You cannot return products without a receipt. Refunds will be reverted to the original form of payment. It takes about two weeks to process refunds.
14. PacSun
PacSun aims to provide a satisfactory shopping experience through its flexible return policy. You can return unworn and unwashed merchandise within 60 days of purchase, accompanied by the original tags and receipt, for a refund.
If the original payment method is unavailable, PacSun issues store credit. However, if you want a full refund, you need to return items within 30 days of purchase. They also accept returns from third-party sellers.
Related: 10 Questions About PacSun Return Policy: Get Your Money Back Every Time
15. Revolve
Revolve’s return policy gives you the opportunity to return products within 30 days of purchase. For a refund, you must provide a receipt.
Revolve also has an exchange policy that lets you exchange items within 90 days of purchase. Revolve offers free return shipping within the United State/s, making the return process convenient and cost-effective.
Related: 6 Must-Read Facts about Revolve’s Return Policy
16. Dillard
Dillard’s strives to ensure customer satisfaction through its accommodating return policy. With a receipt, customers can return or exchange merchandise within 30 days of purchase.
Returns without a receipt are accepted, but a merchandise credit will be issued for the lowest selling price. The items must be in original condition and accompanied by all original tags and packaging. Dillard has two return methods; online and in-store returns.
17. Carhartt
Carhartt aims to deliver a positive shopping experience by prioritizing the needs of its valued customers. Carhartt gives you 180 days to return items purchased. But you must make sure the items are unworn with tags unattached. They do not process third-party returns.
18. Brooks Brothers
Brooks Brothers strives to ensure a seamless return experience. With a valid receipt, you can return unworn and unwashed merchandise within 60 days of purchase for a full refund or exchange. Do note that some items are not eligible for returns.
Related: A Carrot Guide To Brooks Brothers Return Policy
19. Boohoo
Boohoo aims to provide a stress-free shopping experience with its return policy. Customers can return unworn and unwashed items within 28 days of receipt for a full refund. Boohoo offers multiple return options, including free returns in the United States. There are exceptions to items that can be returned.
Related: Everything You Need To Know About Boohoo’s Return Policy
20. Forever 21
Forever 21 is known for its friendly return policy. The original receipt or proof of purchase is required for returns. The items returned must not have been worn or washed. Forever 21 provides options for in-store and online returns. There are a few items that cannot be returned.
21. Princess Polly
Princess Polly gives you a 30-day time period to return unused and undamaged items with the receipt. You will be given a full refund to your original source of payment or a gift card. Princess Polly also offers two exchange options; instant and standard exchange. There are exceptions to these exchanges.
Related: 10 Questions About Princess Polly Return Policy Answered
22. Nasty Gal
If you are not pleased with your Nasty Gal item, you can return it within 28 days of delivery. The item must be intact with the original label and receipt for a full refund or store credit. Returns are made easy with a prepaid return label provided by Nasty Gal. Not all items can be returned.
23. Hello Molly
Hello Molly’s return policy lets you initiate a return within 30 days of receiving an item for a full refund or store credit. The items must be unworn, in their original condition, and with all tags attached. However, please note that swimwear, lingerie, earrings, and cosmetics are non-returnable due to hygiene reasons.
Avoid The Hassel Of Returns with Carrot
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Impulse buys usually don’t end well, but with a tool like Carrot, you can keep track of your online carts, monitor prices to snag a good deal, and create lookbooks, plus wishlists so you can put together outfits and get them in the right season for a great price.
But in any case, if you ever do regret buying something and can’t figure out how to return it, you can count on us for detailed return policy and shopping guides for all your fav brands.
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